Privacy Policy

De MG Consulting LLC
Last Updated: November 27, 2025 | Effective Date: November 27, 2025

1. Scope & Controller

This Privacy Policy explains how De MG Consulting LLC ("De MG Solutions," "we," "us," or "our") collects, uses, shares, and safeguards personal data when you visit https://demgsolutions.com, https://de-mg-solutions.web.app, use our services, join our communications, or interact with us offline. It covers requirements under the EU/UK GDPR and ePrivacy Directive, the California Consumer Privacy Act as amended by the CPRA (CCPA), and other US state privacy laws including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and similar laws that may apply.

Data Controller

De MG Consulting LLC
418 Broadway #7718
Albany, New York 12207
Email: support@demgsolutions.com

For client projects where we process personal data on your behalf, we act as a data processor/service provider and your contract (and any Data Processing Addendum) will govern that processing.

2. Personal Data We Collect

We collect the following categories of personal data, which may vary based on your interactions with us:

Information you provide directly

  • Identifiers Name, email address, phone number, mailing address, company information.
  • Account data Login credentials, profile preferences, support requests, and communications.
  • Business content Project briefs, files, automation requirements, and other materials you choose to upload or share.
  • Billing Payment card details processed via our payment provider (we do not store full card numbers), billing address, transaction records.

Information collected automatically

  • Device identifiers, IP address, browser and OS type, referring URLs, and log data.
  • Usage data about site interactions, navigation, and engagement with our communications.
  • Approximate location derived from IP (city/state/country level) where permitted.

Information from third parties

  • Lead sources and referrals, or business contact data from partners or public sources.
  • Third-party integrations you connect (e.g., analytics, CRM, productivity tools) as authorized by you.

3. How We Use Data & Legal Bases

We use personal data for the purposes below. Where GDPR/UK law applies, we rely on the listed legal bases.

  • Provide and operate services (create accounts, deliver projects, manage hosting, provide automations, process payments). Legal bases: contract performance; legitimate interests; consent where required.
  • Customer support (respond to inquiries, troubleshoot, incident response). Legal bases: contract performance; legitimate interests.
  • Product improvement and analytics (usage insights, quality assurance, site performance). Legal bases: legitimate interests; consent for non-essential cookies under ePrivacy.
  • Security and fraud prevention (monitoring, access controls, abuse detection). Legal bases: legitimate interests; legal obligation.
  • Marketing and communications (newsletters, promotions, event invites). Legal bases: consent where required; legitimate interests for B2B communications permitted by law; you may opt out anytime.
  • Legal compliance (recordkeeping, responding to lawful requests, honoring privacy rights). Legal bases: legal obligation; legitimate interests.
  • Business operations (planning, audits, mergers or acquisitions). Legal bases: legitimate interests.

4. Cookies & Similar Technologies

We use cookies, pixels, local storage, and similar technologies to operate our site, measure performance, and (where permitted) personalize marketing. Under the ePrivacy Directive, non-essential cookies are used only with consent.

Types of cookies we use

  • Strictly necessary: Required for site functionality and security (e.g., session management, remembering privacy choices).
  • Analytics: Understand site traffic and improve experience (e.g., Google Analytics/gtag to see which pages are used most).
  • Advertising/retargeting: Show relevant ads and measure campaigns (used only where legally allowed and after consent).

How demgsolutions.com uses them

  • Remembering your cookie/consent selections so we do not ask repeatedly.
  • Measuring page performance, errors, and feature usage to keep the site reliable and improve content.
  • Securing login or admin areas (where applicable) and detecting unusual or malicious activity.
  • Occasional marketing or remarketing pixels to show relevant offers, only after consent where required.
  • Local storage may keep interface preferences (e.g., dismissing banners) and is cleared/expired based on browser settings.

Your choices

  • Manage cookies through your browser settings or device controls (including blocking third-party cookies or clearing storage).
  • Where our consent banner is available, you can accept, reject, or withdraw consent at any time via cookie settings.
  • If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale/sharing where required.
  • Email us at support@demgsolutions.com if you need help exercising cookie preferences or opt-out rights.

5. How We Share Information

We share personal data only as described below:

  • Service providers and processors: Hosting, analytics, communications, payment processing, security, and support partners bound by confidentiality and data protection terms.
  • Business partners: With your direction for integrations, referrals, or co-branded initiatives.
  • Legal and compliance: To comply with law, enforce agreements, protect rights, or respond to lawful requests.
  • Business transactions: In connection with mergers, acquisitions, financing, or transfers, subject to confidentiality safeguards.
  • Aggregated or de-identified data: Information that cannot reasonably identify you.

We do not sell personal information for money. If we use cookies or analytics that may constitute a "sale" or "sharing" for cross-context behavioral advertising under certain US state laws, you can opt out as described in the rights section.

6. International Data Transfers

We are based in the United States. If you access our services from the EEA, UK, or other regions with data transfer restrictions, we rely on lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) and appropriate safeguards. You may request a copy of relevant safeguards by contacting us.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting requirements. Criteria include the nature of the data, the risk of harm from unauthorized use, and whether we need the data to provide services. When data is no longer needed, we delete or de-identify it.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit, access controls, secure cloud infrastructure, and regular updates. No method of transmission or storage is completely secure; please use strong passwords and notify us of any suspected unauthorized access.

9. Your Privacy Rights

EU/UK GDPR rights

  • Access, rectify, or erase your personal data.
  • Restrict or object to processing, including objection to direct marketing.
  • Data portability.
  • Withdraw consent at any time where processing relies on consent.
  • Lodge a complaint with your local supervisory authority.

California & other US state rights (e.g., CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA)

  • Know/confirm whether we process your personal information and access a copy.
  • Correct inaccuracies and request deletion (subject to legal exceptions).
  • Receive information about categories of data collected, sources, business purposes, and categories of disclosures in the last 12 months.
  • Opt out of sale or sharing of personal information and of targeted advertising. We do not sell data for money; if our analytics/advertising cookies are deemed a "sale" or "sharing," you can opt out via browser controls, cookie settings, or by emailing us.
  • Limit the use and disclosure of sensitive personal information where applicable (we do not use sensitive data for inferring characteristics).
  • Non-discrimination for exercising your privacy rights.

How to exercise your rights

  • Submit a request to support@demgsolutions.com with your name, contact details, and the right you want to exercise.
  • We may verify your identity before fulfilling requests to protect your information.
  • You may designate an authorized agent. Agents must provide proof of authorization, and we may still require you to verify your identity directly.
  • For marketing emails, use the unsubscribe link or contact us to opt out.

10. Children's Data

Our services are not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Processing on Behalf of Clients

For certain services (e.g., managed hosting, automation, or custom development), we may process personal data as a processor/service provider according to your instructions and our agreement, including any Data Processing Addendum. You are responsible for providing required notices to your users and establishing a lawful basis for processing.

12. Marketing Preferences

  • You can opt out of marketing emails at any time by using the unsubscribe link or contacting support@demgsolutions.com.
  • Even if you opt out, we may still send transactional or service-related communications.
  • You may disable analytics/advertising cookies through your browser or cookie controls as outlined above.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in technology, laws, or our services. We will post the updated version with a new "Last Updated" date and, when required, provide additional notice.

14. Contact & How to Exercise Rights

Primary contact

Email: support@demgsolutions.com
Phone: 347-978-5292
Website: https://demgsolutions.com

Mailing address

De MG Consulting LLC
418 Broadway #7718
Albany, New York 12207

If you are in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority. We encourage you to contact us first so we can address your concerns.