Frequently Asked Questions
Everything you need to know about partnering with De MG Solutions
General
Who we are and who we serve
We build affordable, high-performance websites for entrepreneurs, startups, and small businesses. Our team designs, launches, and supports sites that are fast, mobile responsive, and secure.
We’re built for visionary entrepreneurs and small business owners—especially those from underrepresented communities—who need enterprise-grade websites without the traditional agency price tag. If you want a site that looks premium and performs like one, you’re in the right place. At this time, we only serve clients located in the United States.
Accessibility is built in from day one. We ship semantic HTML with clear headings/landmarks, descriptive alt text, labeled forms, and AA-level color contrast. All interactive elements are keyboard- and screen-reader-friendly (proper focus states, ARIA for menus/dialogs, skip links). We run automated audits (axe/Lighthouse) and manual keyboard checks, and we document or remediate any third-party widget issues. Need formal documentation? We can provide a compliance summary or VPAT-style notes on request.
Our Services
Solutions built around your business
We offer three core paths, plus optional Add-on Growth Tools:
- Starter Marketing Hub: A complete, high-performance marketing site with core tools built in.
- Starter Marketing + Store Hub: Everything in Starter Marketing Hub, plus advanced e-commerce features like product catalogs, order management, automated transaction emails, inventory tracking, Printful automation, Stripe checkout, refunds, and promo codes.
- Custom Solutions: Advanced and fully customized builds with flexible ownership models and payment options.
- Optional Add-on Growth Tools: Priority Support, AI Chatbots, Advanced SEO Suite, Abandoned Cart Recovery, Multi-Language / Localization, Memberships / Client Portals, Website Analytics, Business & E-Commerce Analytics, Custom Integrations, and Custom Automations.
Starter plans include a $149 one-time set-up fee, billed only after your final demo approval.
Yes. Every site is built for speed, SEO, and mobile-first performance. For growth-focused brands, we offer advanced SEO packages, technical audits, and ongoing optimization as add-ons.
Popular add-ons include AI chatbot integration, advanced SEO, priority support, conversion optimization, analytics dashboards, and custom integrations. We only add what you need—no bloated bundles.
We use modern, enterprise-grade infrastructure with edge delivery and clean code. The result: lightning-fast load times, strong SEO scores, secure hosting, and a mobile experience that feels effortless.
Absolutely. We can rebuild, redesign, or optimize your site for speed, SEO, and conversion.
Yes. We can connect your website to CRMs, email platforms, booking systems, payment processors, and analytics so your site becomes the central engine for your business.
Getting Started
From discovery to launch
We follow a simple three-step process:
- Book a Free Discovery Call: A 30-minute conversation to understand your goals and pain points.
- Receive Your Website Plan: You get a roadmap outlining the site scope, timeline, and investment.
- We Build & Support: We design, launch, and support your website as your dedicated partner.
Timelines depend on the scope of your website. After we meet, your plan includes a detailed build and launch schedule. In many cases, we can deliver a new site within 2–4 weeks of approval.
No. We map your existing URLs, metadata, and content structure to preserve rankings. We also run pre‑launch SEO checks so your new site goes live with a clean, optimized foundation.
Yes. We handle product catalogs, pages, blog content, and customer data migration as part of the switch. Your current site stays live until the new one is approved.
For security, most platforms require customers to reset their passwords on the new site. We make this seamless with automated emails and a simple reset flow.
Value & Pricing
Transparent pricing designed to scale
Cost: Traditional agencies often charge $5k–$15k upfront. Our managed website plans keep pricing predictable while still delivering enterprise-grade quality.
Partnership: We don’t just launch and disappear. We stay involved with performance monitoring, SEO improvements, and ongoing updates so your website keeps earning for you.
No upfront risk. We build your website first and only start billing after you approve the demo and confirm it’s production ready. The $149 one-time set-up fee for Starter plans is only billed after your final demo approval.
We use a flexible model with transparent pricing, including the $149 one-time set-up fee for Starter plans discussed during consultation:
- Monthly Subscription: Pick the website plan you need:
- Starter Marketing Hub: $25/month
- Starter Marketing + Store Hub: $35/month (0% platform transaction fees)
- Custom Website Builds: Quoted after discovery.
We also offer optional add-ons like advanced SEO, AI chatbots, and priority support. You’ll always receive a transparent quote after our initial call.
All payments are securely processed through Stripe. Your Billing admins can manage billing inside the De MG Solutions Support Section. Plans renew monthly until you cancel, and you can adjust or cancel by contacting us to offboard any tools or services.
Partnership & Support
How De MG Solutions Supports You
Basic Support & Maintenance includes:
- Platform Updates & Security: Continuous monitoring, security patches, and platform updates to keep your site fast, safe, and online.
- Minor Content Updates: Text changes, image swaps, or basic link updates on existing pages.
- Bug Fixes & Troubleshooting: Resolving issues with existing features, forms, or broken links to ensure everything functions as intended.
- Platform Q&A Support: Access to our Support Center and basic guidance on how to use your admin dashboard, manage orders, or update inventory.
Priority Support (Add-on) includes everything in Basic Support, plus:
- New Page Creation: Building entirely new pages or layouts from scratch.
- Site Redesigns: Major structural changes to the theme, navigation, or overall website design.
- Catalog Overhauls: Bulk product uploads or major restructurings of your e-commerce store.
- Custom Feature Development: Covers additional set-up costs for advanced custom coding, new third-party integrations, or building bespoke functionality.
Our monthly plans include secure hosting, regular maintenance, proactive updates, and performance tuning. You won’t be left with a site that slows down or becomes outdated.
Yes. Every delivery includes documentation or Loom walkthroughs so your team knows how to update content and manage your site confidently.
Growth is the goal. You can start with a managed site and add upgrades like advanced SEO, e-commerce features, or custom development as your needs evolve.
For initial inquiries, please contact us via email at [email protected]. Once onboarded, all active clients are provided with a dedicated phone number for direct support.
Have a question we didn’t answer?
Book a free discovery call or message us directly. We’ll walk you through the process, pricing, and best next step for your business.
Schedule a Discovery Call