Frequently Asked Questions
Everything you need to know about partnering with De MG Solutions
General
Who we are and who we serve
We build practical, high-performance websites and business systems for self-employed and creative professionals. Our team designs, launches, and supports sites that are fast, mobile responsive, secure, and built to reduce manual admin work.
We're built for self-employed and creative professionals who want a more personal, done-for-you alternative to major platforms like Wix and Shopify. At this time, we only serve clients located in the United States.
We build supported website platforms with accessibility-minded practices such as semantic structure, clear headings, labeled forms, keyboard-aware interactions, responsive layouts, and contrast checks. Accessibility also depends on your content, images, videos, PDFs, third-party embeds, post-launch edits, and legal obligations. We do not provide legal advice or guarantee immunity from WCAG, ADA, Section 508, AODA, EAA, or similar claims. Formal audits, VPAT-style documentation, legal review, or ongoing accessibility monitoring can be scoped separately.
Our Services
Solutions built around your business
We currently offer three core managed-service paths, plus optional Add-on Growth Tools:
- Starter Marketing Hub: A complete, high-performance marketing site with core tools built in.
- Starter Marketing + Store Hub: Everything in Starter Marketing Hub, plus advanced e-commerce features like product catalogs, order management, automated transaction emails, inventory tracking, Printful automation, Stripe checkout, refunds, and promo codes.
- Photographer Hub: A photography-focused plan with client photo delivery automation, quotes, invoicing, and organized proofing workflows.
- Managed Add-ons: Blog Functionality, Expanded CMS Storage, Email Pro, Platform Cleanup, New Page Builds, and Priority Website Management, with custom growth work available by quote.
Starter managed launches include a standard $199 setup fee. Our ongoing Launch Discount reduces that to $149, billed only after your final demo approval.
Yes. Every site is built for speed, SEO, and mobile-first performance. For growth-focused brands, we offer advanced SEO packages, technical audits, and ongoing optimization as add-ons.
Current managed add-ons include Blog Functionality ($5/month), Expanded CMS Storage ($19/month), Email Pro ($29/month), Platform Cleanup ($49/request), New Page Build (from $49/page), and Priority Website Management ($75/month). Add-ons are requested through your client workspace Support Center and may be subject to account eligibility, third-party provider limits, custom scope, or updated pricing.
We use modern, enterprise-grade infrastructure with edge delivery and clean code. The result: lightning-fast load times, strong SEO scores, secure hosting, and a mobile experience that feels effortless.
Absolutely. We can rebuild, redesign, or optimize your site for speed, SEO, and conversion.
Yes. We can connect your website to CRMs, email platforms, booking systems, payment processors, and analytics so your site becomes the central engine for your business.
Getting Started
From request to launch
We follow a simple three-step process:
- Choose your package: Pick the managed plan that fits your business. A consultation is optional if you want help deciding.
- Tell us about your project: Complete the private discovery form so we can understand your goals and prepare a transparent quote.
- Approve and launch: Your project moves into the build after quote acceptance. You review the final demo before the setup fee or subscription begins.
Timelines depend on the scope. Done-For-You quotes are typically sent within 2-3 business days after your discovery form is submitted, and custom website builds usually take about 2 weeks after quote acceptance.
No. We map your existing URLs, metadata, and content structure to preserve rankings. We also run pre‑launch SEO checks so your new site goes live with a clean, optimized foundation.
Yes. We handle product catalogs, pages, blog content, and customer data migration as part of the switch. Your current site stays live until the new one is approved.
For security, most platforms require customers to reset their passwords on the new site. We make this seamless with automated emails and a simple reset flow.
Value & Pricing
Transparent pricing designed to scale
Cost: Traditional agencies often charge $5k–$15k upfront. Our managed website plans start with a discounted $149 setup and predictable monthly or annual billing, so it is far easier to launch without a large upfront commitment.
Partnership: We don’t just launch and disappear. We stay involved with performance monitoring, SEO improvements, and ongoing updates so your website keeps earning for you.
For done-for-you launches, there is no upfront risk. We build your website first and only start billing after you approve the final demo and confirm it is ready to launch. The standard Starter setup fee is $199, and an ongoing $50 Launch Discount brings it to $149 for Starter plans.
We use a transparent pricing model with a one-time setup for Done-For-You launches and straightforward monthly or annual billing:
- Starter setup: Standard setup is $199. Our ongoing Launch Discount reduces that to $149, and it is billed only after you approve the final demo.
- Monthly or annual subscription: Pick the plan that fits how you want to pay:
- Starter Marketing Hub: $25/month or $250/year (effective $20.83/month)
- Starter Marketing + Store Hub: $40/month or $400/year (effective $33.33/month, plus 0% platform transaction fees from De MG Solutions)
- Photographer Hub: $45/month or $450/year (effective $37.50/month)
We also offer optional add-ons like advanced SEO, AI chatbots, and priority support. Done-For-You clients receive a transparent quote after submitting the discovery form.
All payments are securely processed through Stripe. Your Billing admins can manage billing inside the De MG Solutions Support Section. Plans can renew monthly or annually depending on the option you choose, and you can request changes or cancellation by contacting us to offboard any tools or services.
Partnership & Support
How De MG Solutions Supports You
Basic Support & Maintenance includes:
- Platform Updates & Security: Continuous monitoring, security patches, and platform updates to keep your site fast, safe, and online.
- Minor Content Updates: Text changes, image swaps, or basic link updates on existing pages.
- Bug Fixes & Troubleshooting: Resolving issues with existing features, forms, or broken links to ensure everything functions as intended.
- Platform Q&A Support: Access to our Support Center and basic guidance on how to use your admin dashboard, manage orders, or update inventory.
Priority Support (Add-on) includes everything in Basic Support, plus:
- New Page Creation: Building entirely new pages or layouts from scratch.
- Site Redesigns: Major structural changes to the theme, navigation, or overall website design.
- Catalog Overhauls: Bulk product uploads or major restructurings of your e-commerce store.
- Custom Feature Development: Covers additional set-up costs for advanced custom coding, new third-party integrations, or building bespoke functionality.
Our monthly plans include secure hosting, regular maintenance, proactive updates, and performance tuning. You won’t be left with a site that slows down or becomes outdated.
Yes. Every delivery includes documentation or Loom walkthroughs so your team knows how to update content and manage your site confidently.
Growth is the goal. You can start with a managed site and add upgrades like advanced SEO, e-commerce features, or custom development as your needs evolve.
For initial inquiries, please contact us via email at [email protected]. Once onboarded, all active clients are provided with a dedicated phone number for direct support.
Have a question we didn’t answer?
Start from the plan that fits your business, or message us directly if you want help choosing the right path.
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